Help Desk Topics

Blockchain

• Blockchain Registration Options at EnCirca
• Glossary of Blockchain Terms
• EnCirca Handshake Partners
• Register and Use Handshake Domains

General FAQs

• Pheenix FAQs
• Renewing Your EnCirca SSL Certificate
• How to order an SSL Certificate?
• How to order Web and Email Hosting?
• How to check when your domain name expires?
• How to reset your password?

See all 7 articles

Account Management

• Manage Payment Methods
• Payment Methods
• What is EnCirca Two-Factor Authentication Service (authy, google authenticator, mfa, 2fa)?

Domain Management

• How to turn off Domain Autorenew
• Steps to Add-Remove DNSSEC Keys
• .CN Validation Rules and Requirements
• Updating your domain renewal options
• Transfer a domain name from EnCirca
• How to restore a suspended domain name?

See all 14 articles

Hosting and Email

• Changing your PHP on CPanel (shared hosting customers)
• Backups for Hosting
• How to add SEO and Google Analytics ID to Website Builder
• Using Outlook with EnCirca Email
• CPanel Login and Email Setup

Announcements

• April 26, 2022 DNS Outage
• 2022 Holiday Schedule