Help Desk Topics

General FAQs

• Pheenix FAQs
• Handshake Domains
• Renewing Your EnCirca SSL Certificate
• How to order an SSL Certificate?
• How to order Web and Email Hosting?
• How to check when your domain name expires?

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Account Management

• Manage Payment Methods
• Payment Methods
• What is EnCirca Two-Factor Authentication Service (authy, google authenticator, mfa, 2fa)?

Domain Management

• Updating your domain renewal options
• Transfer a domain name from EnCirca
• How to restore a suspended domain name?
• How to restore an expired domain name?
• How to set up web forwarding for a domain name?
• Update your A records and IP records

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Hosting and Email

• Using Outlook with EnCirca Email
• CPanel Login and Email Setup

Announcements

• 2021 Holiday Schedule