Help Desk Topics

General FAQs

• EnCirca Handshake Partners
• Pheenix FAQs
• Register and Use Handshake Domains
• Renewing Your EnCirca SSL Certificate
• How to order an SSL Certificate?
• How to order Web and Email Hosting?

See all 9 articles

Account Management

• Manage Payment Methods
• Payment Methods
• What is EnCirca Two-Factor Authentication Service (authy, google authenticator, mfa, 2fa)?

Domain Management

• Steps to Add-Remove DNSSEC Keys
• .CN Validation Rules and Requirements
• Updating your domain renewal options
• Transfer a domain name from EnCirca
• How to restore a suspended domain name?
• How to restore an expired domain name?

See all 13 articles

Hosting and Email

• Backups for Hosting
• How to add SEO and Google Analytics ID to Website Builder
• Using Outlook with EnCirca Email
• CPanel Login and Email Setup

Announcements

• April 26, 2022 DNS Outage
• 2022 Holiday Schedule