Help Desk Topics

General FAQs

• Handshake Domains
• Renewing Your EnCirca SSL Certificate
• How to order an SSL Certificate?
• How to order Web and Email Hosting?
• How to check when your domain name expires?
• How to reset your password?

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Account Management

• Payment Methods
• What is EnCirca Two-Factor Authentication Service (authy, google authenticator, mfa, 2fa)?

Domain Management

• Transfer a domain name from EnCirca
• How to restore a suspended domain name?
• How to restore an expired domain name?
• How to set up web forwarding for a domain name?
• Update your A records and IP records
• How to edit a mail server (MX record) for a domain name?

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Announcements

• 2021 Holiday Schedule