ICANN requires that Registrant contact information be verified for
all email addresses used by domain name registrants. This includes both
the private customer email address and the public Whois Registrant email
Verification is required whenever the Registrant's contact
information is updated, including: new email addresses, updated email
addresses and any email address which generates a bounced response to an
EnCirca-generated order confirmation or Whois data accuracy reminder.
EnCirca will email multiple verification requests to the email
address for the registrant or customer of record. The required action is
to select the link in the email. There is no login required to complete
If an email address is not verified within 15 days, the domain names
using that email address must be suspended. This means that all of the
domains associated with the unverified email address will be redirected
to a parked page and all email using the domains will be blocked.
To restore suspended domain names to their original status, the
registrant or customer simply needs to update their email address in
their EnCirca account. This action will immediately restore all
suspended domain names. It will also re-send a verification email to the
new email address for verification.
If your email address is already accurate and does not need to be
updated, then you can submit a temporarily UNSUSPEND request by logging
in below. This action will also re-send a verification email to your
current email address for verification. Your domains will be suspended
again if you do not select the verification link in the email within 15
Login to temporarily UNSUSPEND your domains ONLY if BOTH of your customer and Registrant email addresses are correct
Contact EnCirca Support if you have any questions.