Knowledge Base Domain Management General

            Renewing Your EnCirca SSL Certificate

            Renew your SSL Certificate

            To renew a certificate:

            1. You will get multiple emails with an invoice to pay for a new certificate
            2. Once you have paid for your renewal, you will receive a confirmation email about next steps
            3. The confirmation email will contain a link to go to hosting.encirca.com
            4. Once you log in, you will be taken to a screen with info to:
              1. Add your csr
              2. Choose your server
              3. Choose either SHA2 or SHA2-FULL-CHAN protection
              4. Add your information






            CSR Instructions (if needed)

            You may need to resubmit the CSR you previously used to purchase the SSL. 
            A CSR or Certificate Signing request is a block of encrypted text that is generated on the server that the certificate will be used on. It contains information that will be included in your certificate such as your organization name, common name (domain name), locality, and country. You may need to request this from your hosting service. 

            If your hosting provider can't provide a CSR, you can generate one here: https://csrgenerator.com/. When you generate a CSR this way, you will receive 2 files - a CSR and a Private Key. Keep both for your records. 

            For more information, see an overview here: http://esupport.trendmicro.com/solution/en-US/1097548.aspx


             Install your renewed SSL Certificate

            After the verification process is completed, you should receive your renewed SSL Certificate by email. This cert (along with a private key if you got one) should be given to your hosting provider to install and check. You may also be given a logo to place on your site to verify its security.



            Updated: 25 Feb 2019 06:07 AM
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