Knowledge Base Domain Management General

            How to order an SSL Certificate

            For more details: go to:

            Getting your domain protected means purchasing and installing an SSL Certificate.

            1. Purchase an SSL Certificate at 

            To get started, you need to decide what type of SSL Certificate is right for your business.

            EnCirca recommends Extended Validation Certificates. EV Certificates are superior because:

            • the validation is more extensive
            • the customer will see that extra security in the form of a "green bar" that tells them the site is secure

            In order to fully meet your needs, we also offer the following different types of certificates:

            • Standard SSL Certificates - require the certificate issuer to independently verify the information concerning the applicant's business.
            • Extended Validated (EV) Certificates - the applicant's business credentials are validated more extensively to help ensure that the applicant isn't a phisher, spoofer, or other type of online criminal.
            • Wildcard Certificates - protect multiple options of the same base domain (i.e. and
            • SAN Certificates - protect multiple, different domains (i.e. and

            Once you've chosen and paid for your certificate, you need to be validated by the SSL Company.

            2. Validate Your Information with a CSR

            A CSR or Certificate Signing request is a block of encrypted text that is generated on the server that the certificate will be used on. It contains information that will be included in your certificate such as your organization name, common name (domain name), locality, and country. You may need to request this from your hosting service.

            If your hosting provider can't provide a CSR, you can generate one here: When you generate a CSR this way, you will receive 2 files - a CSR and a Private Key. Keep both for your records. 

            For more information, see an overview here:

            3. Generate your SSL Certificate
            1. Login to
            2. Once logged in, on the left, you should see information on your orders
            3. Click on the List of orders.
            4. On the screen that comes up, the option to generate cert should be there
            5. Click on the "Generate Cert Now" button. You will be redirected to the SSL vendor's site, where you can enter information, including:
              • CSR
              • domain name
              • whois contact email
            6. Make sure to match the info from your CSR and CERT (ie domain name and contact info)
            7. Once your information is entered, you will receive a confirmation. You may also receive a validation email or phone call from the SSL certificate vendor (ie Geotrust or Symantec)

            4. Install your SSL Certificate

            After the verification process is completed, you should receive your SSL Certificate by email. This cert (along with a private key if you got one) should be given to your hosting provider to install and check. You may also be given a logo to place on your site to verify its security.

            Updated: 25 Oct 2018 03:16 PM
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